Returns and exchanges: We hope that you will be happy with your purchase, in the unlikely event that you are not then please return item in its original unused condition, complete with packaging and tags attached within 30 days of receipt.
EXTENDED RETURNS PERIOD please be assured you can shop with confidence in the lead up to Christmas. We have extended the normal 30 days return window for orders placed between 1st October and 31st December and items can be returned in their original unused condition, complete with packaging and tags until 31 January, 2021.
Please let us know if you would like a refund or exchange, we are more than happy to send out an exchange to you if required.
Please return with full postage paid, we advise that you obtain a "proof of posting" receipt/certificate from the Post Office.
Refunds will be processed on receipt of goods, please allow up to 5 working days for the refund to appear in your bank account. Please send returns with a copy of your original paperwork or a note with your name and order number to:
29 East Main Street
The returns policy does not affect your statutory rights.